developer of premium quality custom built accessories for honda, yamaha and other portable generators
Developer of Premium-Quality
Custom-Built Accessories for Portable Generators
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TERMS & AGREEMENTS

Delivery

Pinellas Power Products sells retail to customers World Wide, there is no minimum order. We offer free UPS SurePost shipping for online orders over $100 in all 50 States of The United States with a proper street address, UPS will not deliver to P.O. Boxes. Free shipping to Canada on all orders of $300.00 and above. If you desire UPS Next Day or UPS Second Day services, you will have to pay for those charges. Expedited shipping orders must be placed before 3:00 pm EST or it will be processed the next business day. UPS Next Day orders placed Friday will arrive Monday. UPS Second Day orders placed Thursday will arrive Monday.

International Orders

Shipping quotes are for shipping cost only and do not include Brokerage fees or any duties or tariffs that your Country’s government may add.

Shipping Damage

Damages to any package is our responsibility . You will have to contact us to make a claim. Shipments must be opened immediately. We will not accept claims after 10 days.

Prices

All prices are retail. You can get a discount for large orders on items marked (Developed by Pinellas Power Products). Florida orders must pay applicable sales tax. Current pricing, when in dispute, is the price as listed in our online shopping cart. We seldom increase prices but all prices are subject to change without notice.

Returns

We can only guarantee items will fit the applications listed on each item. Some parts will fit other units, but you will have to do a self search and Pinellas Power Products will not be responsible for items bought to fit other units.

Be sure that you are ordering the correct items for your unit (we are not responsible for items you have ordered incorrectly). We do not sell used parts. Please do not order these items as diagnostic tools.

Items listed as Developed by Pinellas Power Products are guaranteed for 1 year from date of sale against manufacturers defect in workmanship or materials. Any item which has been modified, subjected to misuse, neglect, incorrect installation or application is not covered.

No returns after 30 days. You will be charged a 15% restocking fee if returned within 30 days of order and parts are new, in original packaging clean and unmarked. You must have authorization from us before you return any parts. Send all return request to paul@pinellaspowerproducts.com

Make sure anything shipped to Pinellas Power Products has paperwork to show: What it is, why it is being sent and who is sending it, along with your full contact information. Over the years only about 20% of items sent to us have the proper paper work so when it arrives I have no idea who has sent it or why they sent it when it gets here.

Privacy

Pinellas Power Products respects your privacy and is committed to protect the personal information that you share with us. You can browse through our website without giving us any information about yourself. Any information that is entered to complete a purchase from our site is processed by our secure shopping cart and is sent securely to our payment gateway for transaction authorization using the most up to date encryption available. We do not collect or harvest email addresses or any other information and we do not share this info with anyone.

Ordering

All online orders must be placed using our shopping cart. We have an in house service center to offer help and technical information for all of our products. If you need any help placing an order, please email us. Our main correspondence will be through our email paul@pinellaspowerproducts.com. You can also reach us by phone at 727-439-2872.

Mailing Address:

Pinellas Power Products
27003 Redfox Dr
Brooksville FL 34602

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