Pinellas Power Products sells retail to customers World Wide, there is no minimum order. We offer free shipping for online orders over $150 in all 50 States of The United States with a proper street address, FedEx and UPS will not deliver to P.O. Boxes. If you desire FedEx or UPS Next Day or Second Day services, you will have to pay for those charges. Expedited shipping orders must be placed before 1:00 pm EST or it will be processed the next business day. FedEx and UPS Next Day orders placed Friday will arrive Monday. FedEx and UPS Second Day orders placed Thursday will arrive Monday. FedEX and UPS no longer guarantee the on-time delivery of overnight and second day air packages, I think this is very poor of them to charge for a service and not deliver upon it but there is nothing I can do to force them to.
Shipping quotes are for shipping cost only and do not include Brokerage fees or any duties or tariffs that your Country’s government may add.
Damages to any package is our responsibility . You will have to contact us to make a claim. Shipments must be opened immediately. We will not accept claims after 10 days.
All prices are retail. You can get a discount for large orders on items marked (Developed by Pinellas Power Products). Florida orders must pay applicable sales tax. Current pricing, when in dispute, is the price as listed in our online shopping cart. We seldom increase prices but all prices are subject to change without notice.
We can only guarantee items will fit the applications listed on each item. Some parts will fit other units, but you will have to do a self search and Pinellas Power Products will not be responsible for items bought to fit other units.
Be sure that you are ordering the correct items for your unit (we are not responsible for items you have ordered incorrectly). We do not sell used parts. Please do not order these items as diagnostic tools.
Items listed as Developed by Pinellas Power Products are guaranteed for 1 year from date of sale against manufacturers defect in workmanship or materials. Any item which has been modified, subjected to misuse, neglect, incorrect installation or application is not covered.
No returns after 30 days. You will be charged a 15% restocking fee if returned within 30 days of order and parts are new, in original packaging clean and unmarked. You must have authorization from us before you return any parts. Send all return request to email@example.com
Make sure anything shipped to Pinellas Power Products has paperwork to show: What it is, why it is being sent and who is sending it, along with your full contact information. Over the years only about 20% of items sent to us have the proper paper work so when it arrives I have no idea who has sent it or why they sent it when it gets here.
All returns must be shipped as adult signature required, that way if anything gets lost you will have proof of who lost it and where it was lost at.
The warranty policy on all items marked as Developed by Pinellas Power Products is very simple; if the product that you purchased from us fails to perform as advertised during the first year you can request a replacement item or trouble shooting assistance to resolve the problem. If the product that you purchased from us fails to perform as advertised during the first 30 days you can arrange to return it for a full refund if you wish, it is that simple.
Items not covered by this Warranty
This warranty does not cover items installed on any product not specifically listed in the product description, for example a fuel kit for a Yamaha EF2000iS that is installed on a champion 2000 will not be covered. This warranty does not cover reimbursement for additional parts purchased by the end user. This warranty is limited to our product only, it does not cover incidental or consequential cost such as shipping. All warranty claims and repair must be approved by Pinellas Power Products.
Pinellas Power Products respects your privacy and is committed to protect the personal information that you share with us. You can browse through our website without giving us any information about yourself. Any information that is entered to complete a purchase from our site is processed by our secure shopping cart and is sent securely to our payment gateway for transaction authorization using the most up to date encryption available. We do not collect or harvest email addresses or any other information and we do not share this info with anyone.
All online orders must be placed using our shopping cart. We have an in house service center to offer help and technical information for all of our products. If you need any help placing an order, please email us. Our main correspondence will be through our email firstname.lastname@example.org. You can also reach us by phone at 727-439-2872.
Terms and Agreements subject to change without notice.
Copyright Pinellas Power Products 2018
Pinellas Power Products
27003 Redfox Dr
Brooksville FL 34602