I received my wireless shut off today for the Honda 2200 generator. I was not impressed by how it was packed and items looked damaged. All the items in the kit were loose in the box and rattling around when I picked it up. The battery was in the on position and it looks like a used wireless fob according to the marks on it. Also looks like there is a chunk of plastic carved out with a knife from the transmitter. For the price this costs, it does not look professional at all. Hopefully it works when I try it. Pictures attached.
Reply From Pinellas Power Products:
I thank you for your feedback, however, your issue is with Canadian Customs, not with Pinellas Power Products. Your Item was properly packaged when it left Pinellas Power Products. You are in Canada so when Canadian Customs agents opened the package to inspect it they did not put the packing foam back in the box. They simply threw the items in the box and sent it on to you, that is why everything was moving around in the box. The chunk is carved out of the receiver, not the transmitter, it is to allow you access to the reprogramming function if it becomes necessary.
Update from Niel Murphy
I recently wrote a less than stellar review regarding the “Horrible Packing” of the product, however, I didn’t realize Canadian Customs opened the package and did not put back the packing material, which is very frustrating and something to keep in mind when ordering from a different country. This would account for the different components looking worn as they were loose in the box during shipping.
***I did get a chance to install it recently and it all works great, as advertised.***